The e-Participation Policy aims to foster a culture and practice of e-participation to enhance transparency and public engagement in improving the quality of services provided by the Ministry of Domestic Trade and Cost of Living (KPDN). KPDN consistently recognizes public involvement as a means to explore broader perspectives, sources of information, and potential solutions for improving decisions and services. It also establishes a foundation for productive relationships, better dialogue and discussions, and orderly governance.

The objective of e-Participation is to involve citizens in policy development and decision-making processes through the use of information and communication technology. Communication channels used include Online Surveys, Public Consultations, Feedback on Inquiries, Polls, Email, and the Ministry’s Social Media, namely Facebook and Twitter.

Therefore, KPDNKSH highly welcomes participation that adheres to the terms and conditions set as follows:

• Any statements that touch on racial, religious, and political sensitivities are strictly prohibited.
• Do not insult, make personal attacks, or make statements that may offend other participants.
• Control your statements; avoid using offensive or regional language.
• Avoid off-topic discussions or sending messages that stray from the main topic.
• Topics and links to PORNOGRAPHIC websites are STRICTLY PROHIBITED.
• Ensure that your statements/topics do not violate the rules of COPYRIGHT LAW, TRADEMARK, PATENT, etc.
• It is PROHIBITED to use this e-Participation space as a place for any contests, pyramid schemes, get-rich-quick schemes, internet money schemes, chain letters, junk email, whether for commercial purposes or otherwise.
• Uploading files containing computer viruses like "Trojan Horses," "worms," "time bombs," "cancel boots," or any other software or programs that can damage other users' computer operations is not allowed.
• The e-Participation space administrators, under any circumstances, do not endorse, support, represent, or guarantee the truth, accuracy, or reliability of any statements/topics made in this e-Participation space. Individuals should understand that any risk related to the reliability of materials in this space is borne by the individual.
• The e-Participation space administrators reserve the right to modify and delete any statements/topics at any time without notifying the statement/topic author.
• The e-Participation space administrators reserve the right to amend this e-Participation Policy and Guidelines at any time without announcement/notice.

By participating or making statements in this e-Participation space, you are bound by the terms and conditions of the e-Participation Guidelines.